Shipping Policy

There Is Rs 24/- delivery Charge upon food delivery and Rs 50/- delivery charge for other products like groceries, dairy & others

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from the a different warehouse or seller, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a backorder, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

WHEN WILL I RECEIVE MY ORDER?

It usually takes 45 minutes to deliver the food item you ordered right after it has been Confirmed. And for groceries and other items, it can take 24 hours to 48 hours. This varies depending upon your and merchant’s location.

We will notify you of your registered contact details via Email / Phone calls & SMS with the tracking number and courier/delivery details, once the order has been dispatched.

In case a merchant is unable to fulfill the order on time, we will transfer the order to another merchant. If the order still can’t be fulfilled, the same will be canceled and your refund will be processed. The refund would be credited to your account within 2 working days after the order is canceled. For more information, you can contact us

Feriwalla Store

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